At TZANEEN-PC-TECH,
we want to make your shopping experience as smooth as possible, including
returns. Please take a moment to understand the costs associated with returning
an item:
Locally
Sourced Products
Return cost for
products sourced within South Africa are absolutely FREE.
Internationally
Sourced Products
For items that are sourced internationally, a
return cost of approximately R300 will apply. This cost helps cover the fees
associated with shipping and processing.
Important
Considerations
·
The
exact return cost for internationally sourced products may vary slightly
depending on the specific item and its origin.
·
This
return cost only applies if you are returning an item for a refund or exchange
where the reason is not due to a defect or an error on our part.
·
If you
receive a defective or incorrect item, please contact our customer support team
immediately. We will arrange for a free return or replacement in such cases.
·
Regardless
of the sourcing, you have a return window of 3 days from the date you receive
your order to initiate a return.
·
To be
eligible for a return, your item must be unused, in the same condition that you
received it and in its original packaging with all accessories and documentation
included.
Please refer to our
full Returns Policy page for
detailed instructions on how to initiate a return and any further conditions
that may apply.
If you have any
questions regarding the return cost for a specific item, please don't hesitate
to contact our customer support
team. We're here to help!
We encourage you to
carefully review product descriptions and specifications before placing an
order to ensure it meets your needs. If you have any questions about the origin
of a specific product or the return process, please don't hesitate to contact our friendly customer support
team.
Also read: Delivery